Shipping policy

Processing Time

All orders are packed and dispatched within one business day of purchase.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Within Australia

Standard Shipping

$9.99 AUD
Estimated delivery: 2–8 business days

Express Shipping

$15.00 AUD
Estimated delivery: 1–3 business days

Free Standard Shipping

Available on orders over $50 AUD.

All orders are shipped via Australia Post and include tracking.

Tracking Your Order

Once your order has been dispatched, a tracking number will be sent to your email address.

Please allow additional time for delivery during public holidays, peak periods, or other circumstances outside our control.

Lost or Delayed Parcels

If your order has not arrived within the estimated delivery timeframe, please contact us at support@femmeflo.com.au.

We will work with the shipping carrier to investigate the delay and assist in resolving the issue as quickly as possible.

Delivery Information

Delivery timeframes are estimates only and may vary depending on your location and Australia Post network conditions.

FemmeFlo is not responsible for delays caused by circumstances outside our reasonable control, including postal disruptions, severe weather events, or public holidays.